Many people this year have decided to leave Netflix. Why? At the start of 2022, the streaming service raised its prices by $1 or $2 a month. Even worse, the company announced it’ll start charging users for password sharing in 2023. And on Thursday, the streaming giant announced the cheapest streaming tier will include ads, although current plans will not be affected — for now.
As streaming competitors like Disney Plus, HBO Max, Amazon Prime and Hulu grow, even more users might be considering canceling Netflix. If you’re ready to leave Dahmer, Stranger Things, Blonde, and Better Call Saul behind, read on to learn how to easily cancel your Netflix account on your phone, tablet or computer.
How to cancel your Netflix subscription on your phone or tablet
It’s easy to cancel your subscription on a computer (see the next section). Netflix makes it difficult to cancel your subscription on your phone and tablet, but there is a way to do it, although you won’t be using any of the official Netflix apps on the App Store or Play Store. Instead, you’ll need to use the web browser of your choice to cancel your Netflix account:
1. Go to Netflix.com on your web browser and sign in to your account. If you are redirected to the app, access the Netflix website in a private browser, which prevents redirecting from occurring.
2. Tap the three-dash menu in the top left to open the side menu.
3. Now hit Account.
4. Scroll down and tap Cancel Membership, which you’ll find under Membership & Billing. The next page will notify you that your cancellation will be effective at the end of your current billing period.
5. To cancel your Netflix subscription, tap the blue Finish Cancellation button.
To cancel your Netflix account on mobile, you need to go to the website in your web browser.
Nelson Aguilar/CNET
How to cancel your Netflix subscription on your computer
Canceling your Netflix subscription is much more straightforward on your computer. To start, simply open your preferred web browser and then follow these steps:
1. Go to Netflix.com, sign in to your account and choose a user. Don’t use a Kids account or else you won’t be able to access your account settings.
2. Next, hover your mouse over the user icon in the top-right and click Account.
3. Hit the Cancel Membership button.
4. Finally, click the blue Finish Cancellation button.
Ignore the offers on the right side if you’re intent on canceling your Netflix account.
Screenshot by Jason Cipriani/CNET
New Netflix subscription prices
The price increases for the three tiers of Netflix’s streaming service that the company announced in January are now in effect for new subscribers and rolling out for existing Netflix customers. You may have received an email about the price hikes, but if you haven’t, here’s the latest price breakdown:
Netflix price plans
| Plan | Old monthly price | New monthly price | Price increase |
|---|---|---|---|
| Basic | $9 | $10 | $1 |
| Standard | $14 | $15.49 | $1.49 |
| Premium | $18 | $20 | $2 |
Netflix also has a new Basic with Ads tier that’s only $7 a month, and will launch in the U.S. on Nov. 3.
