Web Help Desk Free
Version: 12.7.6
Free
Help desk software for Mac OS X Server.
Web Help Desk Free offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, iPhone web-app, customer support Web portal, email-to-ticket conversion, and 2-way email integration.
Free Help Desk Software Features:
- OS X Help Desk Software Solution
- Web-based Client UI – Zero Footprint
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- LDAP / Active Directory Synchronization
- Knowledge-base Management
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Reporting Included
Free Help Desk Software Integration:
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
Web Help Desk Software – Free Edition:
- No Expiration Date
- Software Completely Free From Ads
- Unrestricted Lite Edition Functionality
- Free Software Upgrades for One Year
- One Support Staff Admin Login
- All of the features, none of the hassles.
What's new in version 12.7.6
Information
License
Free
Size
528.5 MB
Downloads
Free
Developer's website
https://www.webhelpdesk.com/free-help-desk-software/?utm_source=macupdate&utm_medium=download&utm_term=free_edition&utm_content=product-link&utm_campaign=macupdate_dl
App requirements