MSP360™ Remote Assistant is a freeware tool that enables quick and secure connections to remote systems, making it easy for MSPs to provide support over the internet.

Main Features

Two Authentication Types

MSP360™Remote Assistant for macOS enables two authentication types for remote connections:

• Authentication via PIN
• Authentication via encryption key.

Meetings Support

MSP360™Remote Assistant for macOS supports the Meetings feature. In the current version of the tool, this feature is supported only in client mode.

Voice and Chat Mode Support

The debut version of the application provides customers with basic chat functionality, which includes real-time chatting via both text and voice.

Connection Encryption

All data transmissions performed by MSP360™Remote Assistant for macOS are secured with public key encryption.